Heidi Kuschke: “Clients like to work with our small office. As it’s only the two of us, we offer personal service and are people’s people – we love both the people and the process.”
Having been an estate agent in White River since 1986, Heidi began Heidi Homes in October 1990, operating out of her home. For the first 10 years she worked alone, handling advertising, marketing, sales follow-up and administration and managing the rental portfolio. Then in September 2005 Annatjie Taute joined Heidi, bringing five years of industry experience with her, and rapidly became an enormous asset to the company. Heidi Homes specialises in residential sales: full title houses, smallholdings, cluster houses and sectional title units, in addition to managing a bulging rental property portfolio.
Although time consuming, the rental portfolio has resulted in many listings and eventual sales due to the excellent service clients receive as both lessor and lessee. Heidi Homes currently has a rental portfolio of just over 100 houses, flats and shops. They have a wonderful support team of plumbers, painters, electricians, tillers, builders and handyman services, enabling them provide an excellent property maintenance service.
Heidi’s dream for her business has always been to remain small and individual, to remain personally involved in the sales and rentals and to spend her time with clients rather than managing agents. She and Annatjie are of one mind on this concept and work well together.
Heidi says “We work hard to establish the client’s need, enabling us to find the right place for them, guide them through the legal processes and enjoy watching them move in and make the property theirs. We like to give a buyer the space to make the right decision. We have had many buyers that bought through us years ago and come back to us when they need to sell.”
Their reputation in White River is for not being “pushy” and with many of their clients turning into personal friends, a large portion of their sales and rentals are referrals. Heidi Homes supports the local newspaper with weekly advertising and community service groups such as Care Buddies and Hospice. Both ladies are very involved in Church life. Annatjie is a keen gardener and member of the Lowveld Garden Club, and if anyone in town is needing help with German translation, Heidi speaks it beautifully!